SHIPPING & RETURNS

Shipping Policy

General Order and Delivery Information

Your order will ship via one of our national or regional carriers depending on your mailing address and what shipping option you select at checkout.

Please note, all estimated delivery dates shown during the checkout process are estimations only as carriers may experience seasonal and/or unexpected delays. We ask that you allow up to 14 days for your package to be delivered before contacting us to open a lost box claim.

We do not currently ship to PO boxes, APO, or FPO addresses or internationally. We ship only within the continental United States. Shipping to Alaska and Hawaii is unavailable.

Return & Exchange Policy

Returns

Need to return an item? We pride ourselves on providing our customers with the best customer service and support we can. We have all been there so, for any reason, you may return your order to Clothing Shop Online within 30 days of the purchase date subject to the Return Policy below:

Return Policy

Goods must be purchased within the last 30 days.
A Return Authorization Numbers is REQUIRED for all returns. Our warehouse can’t accept returns without a valid return number.
Masks and all other final sale items are NOT eligible for refund or replacement.
Clothing Shop Online can’t accept returns of worn, printed, washed, or decorated merchandise. You are responsible for inspecting the garments before performing any alterations or embellishments.
Please note, a replacement is for the exchange of goods for exact items ONLY, we ARE NOT able to accommodate any style, color, or size swap in a Replacement Authorization return. If you wish to exchange your goods for new or different items, please follow the Refund return instructions and place a new order for the new items you wish to receive.
Based on the return reason, you may be liable to cover the cost of return shipping. We always recommend keeping your proof of postage receipt or tracking details until the Return Authorization process is complete.
All refused shipments are subject to outbound freight charges and return freight charges. To avoid a delay in processing or the risk of a lost return, we advise against refusing your order from the carrier. Be sure to obtain a Return Authorization number before sending back any portion of your order.
If you have a problem or discrepancy (including shortages, damages, etc) with an order please contact us within 72hours of receiving your goods.